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Order Process - easy and comfortable ordering

How can I order at Obadis?

1. Cart

Select the articles you want to buy by clicking the button “Add to cart” on the respective side. In that way your chosen product is listed in your cart without obligation.

You can view the content of your cart by clicking the button “cart” and amend your choice at any time until the order is completed. By clicking “Remove” you can to delete an article from your cart and you can also cancel the order process completely.

If you want to continue with your order of the listed articles in the cart please click the button “proceed to checkout” which leads you to the next step of the order process. 

2. Checkout

In case you already have a customer account please login with email address and your password. If not please register as a new customer. Your personal data will be collected, processed and used while observing legal data protection regulations (see Data Protection notice). You can also register as guest, but in this case you are not able to view your order process or the delivery status due to technical reasons. By clicking the button “Continue” the order process will proceed.

3. Invoice and delivery address

Please check your invoice and delivery address now. Clicking the button “continue” again leads you to the next step.

4. Shipping method

Now you can select your shipping method. You have the choice for standard and express shipment (only in case of parcel-sized articles). Depending on the shipment method the usual costs might increase. Further information on shipping costs can be found here: Shipment

Clicking the "Continue" button will lead you to the next step.

5. Payment

Among the payment methods you can choose direct transfer, prepayment, credit card. For further details on payment please see: Payment.By clicking the button “continue” you are going on to the next step.

6. Completion of the order process / General terms and conditions and notice of cancellation

Now you get an overview of all your entries (choice of article, delivery and invoice address, your account details). Please check the accuracy of all your entries and read the General terms and conditions and the Notice of cancellation carefully. It is possible to print these documents for your files. You are only able to continue your order if you agree with the General terms and conditions and the Notice of cancellation by ticking the corresponding checkbox. You can leave us a message for your order in the corresponding box. By clicking the button “Buy “ your order of the goods in your cart becomes binding.

Obadis GmbH
Wilhelmstraße 18
52146 Würselen

Legal guarantee

Harmonised EU legal guarantee notice

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For more information on your rights in a specific country, visit the page below or ask the seller. https://europa.eu/youreurope/guarantees

Open on its own page More information (Your Europe)