Geschäftsführerin: Margarete Gauruhn
Zuständiges Gericht: Amtsgericht Mönchengladbach
Information on online dispute resolution: The European Commission provided an internet platform for online settlement of disputes (so-called "ODR-platform"). The ODR-platform should serve as a focal point for out-of-court dispute settlements concerning contractual obligations resulting from online sales contracts. The ODR-platform is accessible under the following link: https://ec.europa.eu/consumers/odr We are not obliged to participate in dispute settlement procedures before a consumer arbitration board and will also not participate in such proceedings on a voluntary basis.