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estimated to be available in June 2016!!! Villeroy & Boch Subway 2.0 wall-mounted WC - article no. 5614R001 - washdown WC - white - 37 x 56 cm - rimless; DirectFlush - sanitary porcelain - wall-mounted - not suitable for installation with flush valves - incl. fastening set "SupraFix 3.0" - horizontal outlet

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You're reviewing:Villeroy & Boch Subway 2.0 wall-mounted WC5614R001 rimless DirectFlush, white
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Legal guarantee

Harmonised EU legal guarantee notice

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For more information on your rights in a specific country, visit the page below or ask the seller. https://europa.eu/youreurope/guarantees